Sorry, The Independent will be late today

Uncategorised By Nov 07, 2010

I had two reasons for buying a Kindle, both quite simple.  The first was to save money, the £13.99 it costs to get the Indy on a Kindle is quite a lot less than having the paper delivered. The second reason was that I was fed up with waiting for my paper to be delivered when the ‘paper boy’ was late.

This morning, for the second time since starting,  the Kindle ‘paper boy’ is late.  This is the second time I have received the message in the headline and hopefully the last.  When it occurred last time I didn’t notice a credit on my account for the missing day – missing as far as I’m concerned as I don’t read a newspaper after breakfast but this time I’m going looking. Doesn’t seem unreasonable to me that they credit my account with the amount to pay for a day’s Daily Telegraph.

It’s a pretty poor show.  Once is understandable given new technology and new delivery systems but twice strikes of poor management or a lack of commitment.