I enjoyed the fact that it was a quick survey with only a small number of questions. What I found so stupid was the need for both the serial number and the IMEI number of the phone to be included. Surely HTC don’t have so many complaints – maybe they do – that they can’t track a customer by name.
Author: Steve
HTC Customer Service replies after six months
A couple of days ago I received the first reply from HTC Europe’s customer service department to a complaint I made six months ago. To be exact I emailed them on the 14th September 2008 and received a reply on the 6th March 2009.
So after keeping me waiting for six months for the reply, the answer is, we would be delighted to bring your phone (pretty well looked after even if I say it myself) back up to scratch – sorryabou the pun – but to expect a bill.
Ideal for dinner parties: the Wadia 170iTransport?
Performance from the Wadia 170iTransport using the Behringer was absolutely ideal for dinner parties and background music. There was absolutely no chance of anyone being dstracted by any emotion from the music. The best results were with the Behringer upsampling to 24Bit 88.2k before doing it’s D to A conversion.
Identity theft, fraud and the time wasted
A man with the initials TL (I’m not choosing to use his name as it will just stay around forever on Google searches) has been fraudulently using my company name. He evidently is being searched out by the Irish police. He has been advertising that he has bulk quantities of iPods and iPhones available. Judging…
DacMagic – Added the power, what about the glory?
The 225VA transformer has been terminated with a suitable mains lead and power in plug for the Cambridge. It”s been plugged in and blown a one and a two amp fuse with its switch on surge so it’s running with a 3amp fuse. This by the way is not the way to do something for…
The transformer for the DacMagic trial has arrived
A 225VA 12V toroid has arrived today for the “does a larger transformer improve the Cambridge DacMagic trial”.
Hope to add the necessary connections to do the first listening tests tomorrow – more then.
Naim launches NaimUniti
On demonstration for the first time at the Bristol Sound and Vision show February 20-22, and on sale from April 2009, the NaimUniti – the more music box – will deliver the customary Naim sound quality and emotional connection to music to a new generation of customers as well as existing ones. Naim developed the…
NaimUniti
On demonstration for the first time at the Bristol Sound and Vision show February 20-22, and on sale from April 2009, the NaimUniti – the more music box – will deliver the customary Naim sound quality and emotional connection to music to a new generation of customers as well as existing ones. Naim developed the…
Market Research or Sugging
I feel sugged.
Not that I bought anything and I only wasted a few minutes but it’s amazing how marketing handled badly can really put one off a brand forever.
Chord SuperScreen Mains Cable
As designers will often say, designing a product with a strict budget in mind is very often far harder than designing something state of the art. Chord set out to achieve superb performance at a very affordable price. The SuperScreen mains cable delivers wonderful value for money at £65 for a one metre cable. SuperScreen…